VetCheck 24/7 Pricing

Pricing for VetCheck 24/7

Our pricing reflects the quality of service that you can expect from VetCheck 24/7. With VetCheck 24/7 you have over 60 highly qualified and experienced Vet Nurses working for you. Our vet nurses are the best in the business and have at least 5 years experience working in veterinary practices. They also undergo further training when they join VetCheck 24/7 to ensure that they are fully conversant with region specific pet problems.

Along with our call software designed specifically for veterinary issues, our vet nurses are able to give your clients the best advice possible. That's why our vet nurses are trusted by veterinary practices across Australia and New Zealand.

Contact us to discuss pricing for your practice.

Pet Owner with sick Dog Medechatting with Vet

Initial Set-up Fee

$ 250

(includes 10% gst and merchant fees)

Our team will get your practice set up on our call log system and the Medechat platform.

No contract, opt out at any time.

Includes all feature upgrades, technical support and marketing materials.

The Medechat Platform Pricing

VetCheck 24/7


$ 445
per month

(includes 10% gst and merchant fees)

Includes the VetCheck 24/7 triage service and the Medechat telemedicine platform.

Solutions for multi practice organisations available.

The Medechat Platform Pricing

Medechat Platform

$ 0
per month

Included with the VetCheck 24/7 service.

Includes Medechat telemedicine platform and prescription templates.

Per consult and prescription fees apply.

What's included with VetCheck 24/7

01.24/7 access to experienced & qualified vet nurses & vets.

02.24/7 support for your on-call vets.

03.Access to the on-call vet priority phone line for communication with our nurses.

04.A dedicated Clinic Support manager.

05.Access to our pre-payment service for vet call outs (charged at $30 / payment)

06.Login access to our call log software to check current or historical call logs, practice information, VetCheck Rewards access and monthly call log statistics.

07.Full access to the Medechat telemedicine platform for use in your own clinic.

08.Access to the 3 click automated repeat prescription system (within Medechat).

09.24/7 support for vets and pet owners using Medechat.

10.Access to the VetCheck 24/7 Rewards program (discounts off everyday purchases & business deals.

11.Marketing assistance and support.

12.Free updates and technical support for the technology platforms (including apps).

Why join VetCheck 24/7?

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Available 24/7

We have a team of over 60 qualified and experienced vet nurses that work for you 24 hours a day, 7 days a week.

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Workload Management

VetCheck 24/7 & Medechat delivers the perfect practice workload management and after hours solution.

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Vet Retention

Your vets are only called in true emergencies. We can even take payment for after hours call-outs before they attend.

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A call log is sent for every call received with contact details, reason for the call, outcomes and recommendations so you can follow up with them.

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Your clients information isn’t shared with any third parties and our nurses will not recommend or sell products or services to your clients.

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Australian Owned

We are an Australian owned and run family business offering a personal service. All our support is based in Australia with veterinary knowledge.

What is the Medechat Telehealth Platform?

When you join VetCheck 24/7, you'll also get access to the Medechat Telehealth Platform for your practice. Medechat is the telehealth platform that has been developed just for veterinary practices to allow a seamless work environment for vets and vet nurses to consult from home or the practice. Medechat is vet board compliant and perfect for general advice, triage, post surgery check ups and dental and behavioural appointments.

Let your vets take Medechat appointments when it suits your practice or let your clients book a consult with a VetCheck 24/7 vet. Together, VetCheck 24/7 and Medechat make the perfect practice workload management and after hours solution.

Only interested in the Medechat Telehealth Platform?

You can sign up to use just the Medechat Platform which will be tailored to your practice branding without the VetCheck 24/7 after hours service. See the website for further details.

Pet Owner on Phone to VetCheck 24/7 vet nurses on call

Vetcheck 24/7 really helps us sleep better at night. We used to get a lot of calls to our emergency mobile at all hours of the night or weekend with people just wanting general advice about non urgent issues. Since taking on our after hours calls, Vetcheck 24/7 has filtered all of these things out by taking all the calls and providing that advice. The customers are happy because they get their answers and our vet can focus on the things she needs to. We now know if the emergency phone rings it is a genuine emergency.

Practice Owner

Regional VIC

VetCheck 24/7 Testimonial

VetCheck 24/7 has been exactly what we hoped it would be, fantastic! Vets are only taking truly urgent calls, allowing them to focus on the patients already in care with less interruption and to get more sleep! We have found VetCheck 24/7's vets and nurses to be caring, knowledgeable and professional in their interactions with our clients and our staff. We have also been impressed with their ability to accommodate our needs in sharing afterhours with another clinic. Thank you VetCheck 24/7!

Practice Manager

Regional VIC

VetCheck 24/7 Testimonial

VetCheck 24/7 is great! It takes the pressure off our own vets and makes it a lot easier to attract locum vets. It is extremely important for us to protect the mental health of our vets and VetCheck 24/7 is an active part of that.

Practice Manager

Regional NSW

VetCheck 24/7 Testimonial

Our Partners

We are adding new partners everyday to bring you the very best veterinary products and special offers available. We are pleased to be partnering with the following organisations and companies.

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